Pre & Post Sales Support - Delhi Machine Tools

COMPANY PROFILE

ACHIEVEMENTS

INFRASTRUCTURE

SALES SUPPORT

OUR CLIENTS

KEY PEOPLE

PRE & POST SALES SUPPORT

We have a relationship with our customer, and that relationship translates into sales

– Richard Hayne

We at Delhi Machine Tools have always believed in complete customer satisfaction which can only be achieved after the purpose of the machinery purchase is fulfilled by the buyer. That’s why the team of our highly experienced engineers are always ready to provide any sort of Pre & Post Sales supports. Pre-Sales Support ensures the selection of right machine for the right job at the right price & Post-Sales Support ensure the smooth functioning of our machines.

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PRE SALE SUPPORT


After the enquiry is received, our technical team carefully reviews the enquiry, type of machine enquired, type of applications to be done on the machine.

Either the client provides the detailed technical spec. or our team suggest the best suited machinery to meet the work application.

If required, technical visits can either be made by our engineer to the client’s place or clients are always welcome to visit our place.

Quote is submitted for the best suited machine or multiple machine models’ options for the client to make the right decision based on the budget & work application.

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POST-SALE SUPPORT [Generally on Paid Basis]


Installation & commissioning of our supplied machine (s) by our expert team of technician (s) at the customer site in INDIA or ABROAD.

Imparting training to the designated machine operators at client’s place by our technicians.

Conducting preventive maintenances on Annual Maintenance Contract basis.

Repair, Overhauling & Retrofitting of our machines.

Personal visits & machinery condition auditing at customer site.

Easy availability of machinery spares as & when required for our machines.

Online trouble shooting support from web cams & tele conversations

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